Privacy & Policy
Privacy Policy β Shamsiya Collection
At Shamsiya Collection, we value the trust you place in us and are committed to safeguarding your personal information. This policy outlines how we collect, use, store, and protect your data, along with your rights as a customer. By using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
When you shop with us or create an account, we collect personal details necessary to fulfill your order and improve your shopping experience. This information may include:
Your name, contact number, and email address
Delivery and billing addresses
Payment details (used only for processing orders and never stored)
Data from identity or authentication checks
Your IP address and browser information
Preferences and shopping behavior (through cookies)
Your phone number may also be shared with courier partners to ensure smooth and timely deliveries.
How We Use Your Information
Your personal information may be used for the following purposes:
To register and manage your account on shamsiyacollection.com
To process and ship your orders
To send you updates regarding order status and shipping
To communicate promotional offers (if you’ve opted in)
To respond to your inquiries and customer service requests
For fraud prevention and legal compliance
To analyze your preferences and shopping behavior for a more personalized experience
To ensure you meet the legal age requirement for online shopping
We retain your information only as long as necessary to fulfill our services or as required by law. Once that time has passed, your data will be securely deleted.
Data Security
Your security is a top priority at Shamsiya Collection. We use Secure Socket Layer (SSL) encryption to ensure your sensitive data is safely transmitted. Your payment information is handled through trusted, certified gateways and is never stored on our servers.
Cookies and Tracking Technologies
Cookies are small files stored on your device to enhance website functionality and ease of use. They help:
Remember your login session
Store product preferences and filters
Analyze website traffic for better performance
These cookies do not store personal information or share data with third parties. You can clear cookies anytime through your browser settings.
Marketing and Communication
If you subscribe to our newsletter or marketing updates, we may send you emails about new arrivals, sales, and exclusive offers. You can unsubscribe at any time by clicking the link in any promotional email or by contacting us directly at contact@shamsiyacollection.com.
Note: Essential service messages related to your orders will still be sent, even if you opt out of marketing communications.
Third-Party Access
We do not sell or rent your personal information to external marketing companies. However, we may share relevant information with trusted partners (e.g., logistics, payment processors) to provide necessary services. These third parties are bound by confidentiality agreements and may only use your data to fulfill specific tasks on our behalf.
Your Rights
You have the right to:
Request access to the personal data we hold about you
Correct any inaccurate or outdated information
Request deletion of your data (where legally permitted)
Opt out of marketing communications
For any of these requests, please contact our customer service team at contact@shamsiyacollection.com.
Childrenβs Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children. Parents and guardians are encouraged to supervise their childβs online activity.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in law or our business practices. All updates will be posted on this page, and we encourage you to review the policy periodically.
Contact Us
If you have any questions or concerns about our Privacy Policy, feel free to contact us at:
π§ Email: contact@shamsiyacollection.com